Our services
CUSTOMER SUPPORT
We help you keep your customers happy
As the user base grows, so does the volume of trouble tickets: the emails, phone calls, tweets and other messages from users who are confused or upset.
Keeping the volume of technical trouble tickets low frees time and energy for a small, nimble team to focus on core business activities.
Reinified can help every mobile app business get to Support Zero and provide top-notch customer service and support while you are scaling rapidly without wasting time and resources on managing endless tickets.
Why choose us
No time zone
- We are flexibile and have shifts covering 24/7.
- An urgent deadline? We can allocate resources in less than 24 hours.
- Manage customer support efficiently during busy periods and over holidays.
Quality and speed
- Reduce average and first-response times by categorizing, assigning and prioritizing messages quickly.
- Identifying potential escalations at an early stage in order to minimize the potential for negative reviews.
- Familiar with all the specialized tools.
Let's talk business
We're help make their customers happy and grow their business even faster.
You can fill out the form in the right. Or just write to us in the mail.